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Your privacy
Bloom has been designed to maintain the complete confidentiality of its users. No one has access to your records in Bloom except you. In order to view your records, another person would have to know both your user name and your password. Privacy is insured because Bloom requires you to log in, entering both your user name and your password -- every time you return to the program.
To preserve the confidentiality of your program and journal, keep your password private, and change it as often as you wish. Also, log out of Bloom when you are not actively using it. (Obviously, if you leave Bloom open on your computer, someone else could sit down in your absence and see your records. To minimize this risk, Bloom is programmed to operate in two hour sessions. If you forget to log out, Bloom will terminate your access two hours after you logged in. If you work in your Bloom program for longer than two hours, you will be asked to log in again each time your session expires.)
Protecting privacy even when requesting feedback
Practitioners with feedback may send individual journal entries to a mentor or to one or more buddies for feedback. UNLESS you send a journal entry for feedback, neither your mentor nor any of your buddies will ever see it. When you send a journal entry to a buddy or mentor for feedback, the recipient sees ONLY the specific entry you forwarded to him or her (and any replies you send after you receive their feedback).
Preventing unauthorized changes to your user information
Bloom will not permit anyone to change your password without knowing your CURRENT password. Bloom will also not allow anyone to change your e-mail address without your permission. If a request is made to change your e-mail address, Bloom will send a confirming e-mail to both the new address and the old address. Using the links provided in both copies of the e-mail, the new e-mail address can be either confirmed or cancelled. The new e-mail address will not go into effect until it has been confirmed by clicking the link corresponding to the new address. But, even after confirmation, the link corresponding to the old address can be used to cancel the change.
When you stop using Bloom
Your records in Bloom are maintained only as long as you actively use the program. When you permanently stop using Bloom, all of your records are eliminated.
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